Maintenance Program

The Importance of Having a Maintenance Plan

Much like your car, your home heating and cooling system requires regular scheduled service to maintain an efficient reliable level of comfort in your home. A Preferred Comfort Club Membership assures that regular preventative maintenance of your heating and cooling system will not be overlooked or forgotten, saving you both time and money!

Important Safety and Health Facts

A cooling system that is 20% undercharged is 50% less efficient; effectively doubling the cost of operation and significantly reducing the life of the system.
Regular scheduled service reduces the risk of costly break downs by finding small problems and fixing them before they become big ones!
Regular scheduled service ensures that the manufacturer’s warranties will be honored if major repairs are needed.
The number one cause of fires in homes is lint build–up in the dryer vent.
An investment in regularly scheduled service pays off in:
- Lower cost of operation
- Extended system life
- Improved comfort & reliability
- Safe operation and peace of mind
Dirt sediment build up in water heater increases utility operation costs and reduces hot water supply and decreases life expectancy of water heater.
Centers for Disease Control, reports that more than 400 Americans die each year from carbon monoxide damage and 20,000 visit the emergency room from CO poisoning.

Here’s What Our Customers Are Saying

Elizabeth Romero ★★★★★ 2 days ago
I'm a repeat Roadrunner customer because of how reliable they are. The installers are always super professional. Last week Harrison and Albert installed a new minisplit system in my living room. I was much smaller than my old system … More and they repaired the wall beautifully. They also showed me photographs of how they sealed all the connections on the roof.
Carl Marsak ★★★★★ 3 months ago
We loved working with them. They installed 3 mini-splits for us a few weeks ago, and all of them were really professional, starting from the top down with Terrence. The main contractors were Julian and Mauri, and we trusted them with our … More house and the project totally. They were respectful to us (we are in our 60s) as well. Joel and Matthew were great too. We were told they weren't the cheapest in the area, but you get what you pay for, their warranties are fab, and we were advised very well by Terrence re what to buy and where to install the units. Overall a great experience!
Shelly Brock ★★★★★ 4 months ago
Starting with getting an appointment, Matthew was most helpful! Then when Gus and Horacio came to service our AC they were extremely polite and professional. All the options were offered and they make sure I understood the service needed. … More Excellent and I highly recommend them.
Robert Cort ★★★★★ 4 months ago
Gus from Roadrunner AC came and serviced our mini-split, he quickly diagnosed the issue, and even though it took him a while to fix it, when he left, it was working perfectly. Gus was friendly and helpful in explaining what he was doing … More and why. Super happy with their prompt service.
Rick Svatek ★★★★★ 6 months ago
I had a garage/studio built last year that is very well insulated. It gets too cold in winter and too hot in summer to be comfortable.
Friends of ours had Mitsubishi mini-splits installed by Roadrunner air conditioning and heating last … More year. Our friends were extremely complimentary of their Roadrunner experience, so I decided to call Roadrunner for an estimate in early May for a quote. I definitely wanted to beat the hot season rush on air conditioning.
I requested a quote for the studio/garage and thought I might as well get a quote for the house. Every room was measured to know the cubic feet that needed to be cooled/heated to engineer the most effective and efficient system. The price seemed fair. Terrence, the CEO of Roadrunner did the engineering and estimating. We liked what Terrence had to say about Roadrunner personnel and the fact that our friends had an excellent experience we decided to go with Roadrunner.
Two weeks later on our scheduled installation date, Terrence came with the installation crew to introduce the three young men that would be installing the system. After discussing the installation and location of all units Terrence left and the crew got to work.
The installation crew were three friendly and respectful young men. It was obvious that they were well trained technically and in customer service skills. Every day started with setting the expectations of where they were going to work and what they expected to accomplish. At the end of each day the crew cleaned up and briefed us about what was accomplished and when to expect them the following day. It can be uncomfortable to have people working in your home but not with this Roadrunner crew.
Installation ran the course of four days for the house and the studio combined. We really enjoyed having these three men work in our home. They were kind and friendly to us and our dogs. After the installation was complete, they trained us on the new system, cleaned up the work areas, and left us with expertly installed mini-split system in the house and studio.
We are completely impressed with Roadrunner air conditioning and heating. The staff was awesome to work with. We enjoyed all of the people we encountered. It’s really nice to work with a company that is so customer and employee focused.
This may sound crazy but we do miss the three young men who were here working in our home for four days.

Benefits of Having a Preferred Comfort Club Membership

Bi–Annual 26 Point System Performance Evaluation - heating and cooling systems only
Bi–Annual Professional Cleaning & Tune–Up!
Radiant heat annual professional cleaning and tune-up
Priority Scheduling
15% Discount On All Repairs (parts & labor)
No Additional Emergency Service Charges for Nights or Weekends

With a maintenance plan you know your HVAC system will work as needed throughout the hottest days of summer and the coolest days of November to February each year, as well as the lowered costs and preferred pricing and availability of one of Northern New Mexico’s quality service providers.

On top of all this, you can transfer your Preferred Comfort Club Membership between old and new systems if you decide at any point to have Roadrunner install a new, higher efficiency heating or air conditioning system for your home.

If you are ready to have your heating and air conditioning system maintained by the company trusted by more of your neighbors than anyone else, call Roadrunner today and setup your annual HVAC maintenance plan. We are standing by and ready to take your call and get your home the service and care it needs to remain comfortable and safe for years to come.